Financial Specialist
As a recipient of the 2017 Gallup Great Workplace Award, and recently named the Best Large Company to work for in the Inland Northwest, we are a group of individuals who are passionate about and committed to supporting agriculture. We are a financial cooperative (owned and governed by our customers) that exists to improve the lives of our customers and employees, the communities where we work and raise our families, and the Northwest agriculture, food, and fiber industries, by providing reliable, consistent credit and financial services. Our customers are farmers, ranchers, commercial fishermen, forest products producers, rural homeowners and cooperatives in Montana, Idaho, Oregon, Washington and Alaska.
Our Operations team is seeking a Financial Specialist (Loan Servicing Specialist) for our Centralized Servicing team. Reporting to the VP-Central Servicing, this full-time role will be based in our Spokane, WA headquarters.
Primary
Responsibilities:
Performs loan servicing activities such as construction loan administration, escrow account servicing, and mortgage modifications; assures compliance with applicable regulations and policies
Monitors customer payment of insurance and taxes for several portfolios
Follows up on past due accounts to ensure appropriate loan classification
Works directly with customers, employees, and 3rd party vendors to identify appropriate next steps
Provides phone and email support for multiple customer specific websites and programs
Requirements:
Successful candidates will have a high school diploma or equivalent education and at least two years' experience in lending, banking, or related customer support roles. Excellent phone and written communication skills and confidence in learning multiple software systems are essential. Previous real estate title and/or insurance experience is helpful. Registration with the Nationwide Multistate Licensing System (NMLS) will be required within 60 days of assuming this role, and company sponsored training is available.
We offer competitive salaries, a bonus plan, robust benefits, supportive teams, a fun and family-oriented atmosphere, and many learning opportunities.
Northwest FCS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Our Operations team is seeking a Financial Specialist (Loan Servicing Specialist) for our Centralized Servicing team. Reporting to the VP-Central Servicing, this full-time role will be based in our Spokane, WA headquarters.
Primary
Responsibilities:
Performs loan servicing activities such as construction loan administration, escrow account servicing, and mortgage modifications; assures compliance with applicable regulations and policies
Monitors customer payment of insurance and taxes for several portfolios
Follows up on past due accounts to ensure appropriate loan classification
Works directly with customers, employees, and 3rd party vendors to identify appropriate next steps
Provides phone and email support for multiple customer specific websites and programs
Requirements:
Successful candidates will have a high school diploma or equivalent education and at least two years' experience in lending, banking, or related customer support roles. Excellent phone and written communication skills and confidence in learning multiple software systems are essential. Previous real estate title and/or insurance experience is helpful. Registration with the Nationwide Multistate Licensing System (NMLS) will be required within 60 days of assuming this role, and company sponsored training is available.
We offer competitive salaries, a bonus plan, robust benefits, supportive teams, a fun and family-oriented atmosphere, and many learning opportunities.
Northwest FCS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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